You can buy tickets for shows in a number of ways:
What do you need to know? Like most theatres in the city, the middle of the stalls and front section of the circle tend to be the most expensive since they deliver the very best views. Every audience member must have a ticket, regardless of their age. And tickets come with an inclusive £1 levy, used by the theatre to maintain the building and keep the place in great condition.
If you would like to book your tickets face to face, the theatre box office is inside the building on West Street. It's open:
You can collect pre-purchased tickets from the theatre box office during the hour before the show starts. If you plan to do so, don't forget to take proof of purchase in the form of the credit or debit card you used to make your purchase and your booking reference number.
To avoid problems it's always best to find an online ticket retailer with STAR accreditation. STAR stands for Society of Ticket Agents and Retailers and they're easily identifiable, featuring the official STAR logo prominently on-site.
When you buy from a STAR retailer you're protected. They'll help if you think your tickets don't comply with the strict rules and regulations STAR members have to operate under. You will always know the ticket face value up front and you'll be told about restricted stage views that come with your seat – so you know what's what before you buy.
Some online retailers let you print your tickets at home rather than collecting them from the box office or having them sent in the post. This cuts down on waiting time, is environmentally friendly and cost-effective. Just make certain you've printed all the tickets for your party, one each.
If you are planning on booking ten or more tickets for the Ambassadors, you're eligible for low-cost group rates at less than the standard ticket price. They're ideal for big group trips whether it's a family, school or work outing. For group ticket enquires call 08448 112 334.
If you're disabled, you and your carer can get discounted tickets. Call the Ambassadors special access line on 020 7395 5405, where their friendly staff will also be able to answer any accessibility questions you might have.